Privacy Policy

This privacy notice comprehensively describes how Vishal Sharma, trading as Vikirna Mediatek ("we," "us," or "our") collects, stores, uses, secures, and shares your information across our five specialized operational divisions. This includes our primary web platform (vikirna.com), the AgraHost Superstore portal (hosting.vikirna.com), and all offline hardware operations.

By accessing our Services, signing a physical contract, or provisioning digital resources, you agree to the collection and processing of your data as outlined in this policy and in our Terms of Use.

1. Scope & Data Controller

Vikirna Mediatek, headquartered at UGF, S-297, Sahara Shopping Center, Faizabad Road, Lucknow, UP – 226016, India, with registered sales operations at 28, Navneet Nagar, Deoretha No. 1, Shahganj, Agra, UP – 282010, acts as the primary Data Fiduciary (Data Controller) for the information collected.

2. Categories of Information We Collect by Division

Because we operate across distinct digital and physical sectors, the data we collect is highly specific to the service division you interact with:

• Division 01 (Drone Manufacturing & Operations): Aerial geospatial data, high-resolution imagery, thermal records, elevation models, flight path logs, and client property coordinates required for commercial surveying under the Bharatiya Vayuyan Adhiniyam, 2024, and DGCA Drone Rules, 2021.
• Division 02 (3D Printing & PCB Design): Proprietary hardware data including CAD files, STL models, Gerber files, and PCB schematics. All submitted design files are treated as strictly confidential Intellectual Property (IP) and are protected by internal Non-Disclosure protocols.
• Division 03 (Smart Living & IoT): Routine device status logs, ambient sensor recordings (e.g., thermostat and humidity data), and local IP/network connectivity indicators required to maintain hardware uptime under the Telecommunications Act, 2023. Note: We do not harvest, store, or monetize private audio/video feeds from your smart home security cameras.
• Division 04 (Web Architecture & Superstore (IT-ES)): Server diagnostic logs, IP addresses, browser user-agents, WHOIS domain registration records, and encrypted payment details processed securely via certified gateways.
• Division 05 (Publishing & Print Media): Author identification metadata (legal names and authorized pen names), original manuscript drafts, copyrighted text, cover artwork, ISBN registration credentials, and physical shipping addresses for the distribution of commercial print runs.

Google API Limited Use Policy

Vikirna Mediatek's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. How and Why We Process Your Information

We process your personal and business data strictly upon the following legal bases:

• Contractual Necessity: To fulfill web hosting orders, fabricate custom PCBs, execute aerial drone surveys, or format and print literary manuscripts as per your direct requests.
• Legitimate Business Interests: To troubleshoot IT-ES server errors, maintain IoT hardware functionality, improve additive manufacturing processes, and prevent fraud.
• Consent: When you voluntarily opt-in to newsletters, authorize Smart Home voice-assistant telemetry, or provide publishing metadata.
• Legal Obligations: To comply with Indian civil aviation flight logging mandates (Bharatiya Vayuyan Adhiniyam, 2024 / DGCA Drone Rules, 2021), ISBN National Agency registration requirements, and domestic taxation (GST) record-keeping laws.

4. Data Sharing & Third-Party Disclosures

We unequivocally do not sell your personal or proprietary data to data brokers. We only share information with authorized third parties under strict operational necessity:

• Cloud Infrastructure Providers: Including our direct partnership with AgraHost to provision web hosting, SSL certificates, and VPS environments.
• Publishing Authorities & Logistics: Information required by the Raja Rammohun Roy National Agency for ISBN in India, and shipping details provided to courier partners for book distribution.
• Payment Processors: Gateways such as Razorpay, PayPal, and UPI networks to securely execute your transactions.
• Legal Authorities: When legally compelled by Indian law enforcement, cyber security agencies (CERT-In), or civil aviation authorities (DigitalSky).

5. Global Privacy Rights (DPDP Act, GDPR, CCPA/CPRA)

Depending on your geographic location, you possess comprehensive rights over your personal data:

• India (DPDP Act, 2023): You have the right to access a summary of personal data being processed, request immediate correction or erasure, nominate a representative in the event of incapacity, and utilize our Grievance Redressal mechanism. You may also escalate grievances to the Data Protection Board of India.
• Europe & UK (GDPR): You retain the right to be forgotten, the right to data portability, the right to restrict processing, and the right to object to automated profiling.
• United States (CCPA/CPRA): Residents of applicable US states have the right to know what personal data is collected, the right to delete, and the right to opt-out of the "sale" or "sharing" of personal information.

6. Data Retention Timelines

We retain data only as long as required for its intended purpose:

• Financial & Tax Records: Kept for 7 years as mandated by Indian GST/taxation laws.
• IoT Logs & Server Telemetry: Automatically purged on a 30 to 90-day rolling basis unless flagged for a security investigation.
• Manuscripts & Hardware Schematics: Retained for the duration of the active contract, and securely archived or permanently deleted upon explicit client request.

7. Children's Privacy (COPPA & DPDP Act compliance)

Our comprehensive services—ranging from industrial drone manufacturing to IT-ES hosting—are intended for individuals aged 18 and older. We do not knowingly solicit, collect, or process personal data from minors. If we discover we have inadvertently collected information from a child under 18 without verified parental consent, we will delete that information immediately.

8. Data Security Protocols

Data is primarily hosted on secure servers within India. We employ enterprise-grade technical safeguards including TLS/SSL encryption for data in transit and AES-256 encryption for sensitive data at rest. Access to proprietary hardware blueprints and unreleased publishing manuscripts is strictly limited to authorized personnel under Non-Disclosure Agreements (NDAs).

9. Cookies and Do-Not-Track (DNT)

Our platforms utilize first-party and essential third-party cookies to authenticate user sessions (specifically within the Superstore client area) and ensure site security. While some browsers transmit "Do-Not-Track" signals, there is currently no universal standard; therefore, our site does not automatically alter its behavior based on DNT signals.

10. Grievance Officer & Contact Information

In strict accordance with the DPDP Act, 2023, the Consumer Protection (E-Commerce) Rules, 2020, and international privacy frameworks, we have appointed a Data Privacy & Grievance Officer. We acknowledge all grievances within 48 hours and endeavor to resolve them within 15 days. To exercise your rights, file a complaint, or request data deletion, please contact: